Terms of service

Carrier requirements

• Valid Motor Carrier Authority (MC Number)
• Active DOT registration and compliance
• Adequate insurance coverage (minimum $1M liability)
• Acceptance of Tryton Norber rental and interchange terms
• Valid business license and tax identification

Registration process

To use our services, carriers must complete the registration process:

1. 1.Submit company information and documentation
2. 2.Provide insurance certificates and DOT authority
3. 3.Complete rental agreement and SIA acceptance
4. 4.Set up payment method and billing preferences
5. 5.Receive approval and account activation

Rental period

• Daily rentals: billed calendar day basis
• Weekly rentals: 7-day minimum periods
• Monthly rentals: 30-day billing cycles
• Long-term: custom terms available

Pricing and payment

• Rates are subject to change with 30-day notice
• Late payments subject to 1.5% monthly fee
• Returned checks incur $25 processing fee

Accepted payment methods

Credit cards required. All customers must provide a valid credit or debit card for payment. We accept Visa, Mastercard, American Express, and Discover (credit and debit cards).

ACH payments (eligible carriers only). ACH payments are available only to established carriers who meet the following criteria:

• Minimum 6 months of consistent payment history
• Zero late payments in the last 90 days
• Minimum $10,000 in total payments processed
• Credit approval status maintained

ACH eligibility is subject to Tryton Norber's approval and may be revoked at any time for non-compliance or payment issues.

Payment timing

Payment authorization is required before equipment pickup. For prepaid carriers, full payment authorization must be completed before chassis release. For credit-approved carriers, payment authorization hold is required before pickup, with final charges processed upon equipment return.

• Prepaid carriers: full payment authorization required before equipment pickup
• Credit-approved carriers: payment authorization hold before pickup, charge on return
• All charges processed immediately upon equipment return
• Failed payments may result in equipment hold or service suspension

Carrier responsibilities

• Conduct pre-trip and post-trip inspections
• Report damage or mechanical issues immediately
• Maintain proper tire pressure and fluid levels
• Return equipment in same condition as received
• Comply with all DOT and safety regulations

Damage assessment

• Pre-trip inspection documents equipment condition
• Post-trip inspection identifies new damage
• Damage costs billed at repair facility rates
• Per diem continues until damage is repaired
• Carrier responsible for damage during rental period

Liability limits

Tryton Norber LLC's liability is limited to:

• Direct damages not exceeding rental charges
• Equipment replacement value for total loss
• Reasonable repair costs for damage
• No liability for consequential damages
• No liability for lost profits or business interruption

Service suspension

We may suspend or terminate services for:

• Non-payment of invoices or charges
• Violation of safety regulations
• Failure to maintain insurance requirements
• Repeated equipment damage or misuse
• Violation of rental or SIA agreements

Reinstatement process

• Resolve outstanding issues or violations
• Pay all outstanding balances and fees
• Provide updated insurance certificates
• Complete required safety training if applicable
• Receive written approval for service restoration